I know this post is no fun, but I really want to get this out there. This is MY story, and I'm posting it here in the hope that you an help me send this warning along.
DO NOT DO BUSINESS WITH BANK OF AMERICA!
I'm not sure if this is a recent trend in Bank of America's business, but recently my checking account was CLOSED unexpectedly by B of A. I received a letter on Dec 20 stating that my account would be restricted in 20 days and closed in 30 days, at which point I would be sent a check for the remaining balance.
While it is LEGAL for the B of A to close any accounts at any time, they are not required to give any reason for doing so. This is the number they gave me to contact: 1-980-386-8908. Though it says business hours are 8-5 EST, I have tried multiple times with no success. Each time I get a recording that states the closure is a "business decision" and that it is B of A's policy to NOT disclose any reasons for closure.
Although I have no proof to give all of you, I DO have all of my account records available online, evidence that I have never written a bad check and that the account has NEVER reached a zero or negative balance. I have checked my credit score for any possible issues, but have found nothing to hint as to what may have happened with B of A. There is no logical reason for the closure of my checking account.
(**On a side note, B of A left my savings account open - I suppose they couldn't afford to lose a LARGE sum of money, while they are less concerned about losing a few thousand dollars. I moved the savings to a different bank anyway.)
Today, I went into the bank to withdraw all the funds (it is currently in the "restricted" status), and none of the tellers or bankers were able to get any more info on the reason for closure and they were unable to give me ANY of the money in the account! They, too, were directed to the "Account Closures Department" at the number listed above and were unable to reach anybody.
As of now, I have NO ACCESS TO MY MONEY IN MY BANK OF AMERICA ACCOUNT.
Please, please don't let this happen to you and your friends and family! Please pass along this warning to all who do business with B of A. I may just be one customer of the thousands they serve loyally, but the way they have treated me is unacceptable and I do not wish it on anyone else in the world!